Refund and Cancellation Policy
- Nature of Donations
- 80G Tax Benefit Compliance
- Technical Errors & Duplicate Transactions
- Processing of Refunds
- Cancellation of Recurring Donations
Since Janta Rehabilitation Training Centre for the Visually Handicapped is a non-profit social welfare organization, all donations are made voluntarily for the support of our cause. Therefore, as a general rule, donations once made are non-refundable.
Under Indian Income Tax regulations, if a donation has been processed and an 80G Tax Exemption Certificate/Receipt has been issued to the donor, a refund cannot be granted. This is to maintain legal and financial compliance with the tax authorities.
*In the event of a technical error or a duplicate transaction (e.g., the amount is debited twice due to a server error), the donor may request a refund.
*Notification Period: The donor must notify us via email within 7 working days of the transaction. Required Documentation: Please send an email to 1996jrtc@gmail.com with the subject line “Refund Request – [Transaction ID]”. You must attach proof of the transaction (bank statement or payment screenshot).
Once a refund request is received and verified by our administrative team:
*The request will be reviewed within 5-10 working days.*If approved, the refund will be credited back to the original payment source (bank account/card) within 15 to 30 working days.*Any bank charges or transaction fees incurred during the refund process will be deducted from the refund amount.
If you have set up a recurring donation and wish to cancel it, please contact us at least 10 days before the next scheduled payment date.
Contact Us
For any queries regarding your contribution or this policy, please reach out to us:
Organization: Janta Rehabilitation Training Centre for the Visually Handicapped
Email: 1996jrtc@gmail.com
Location: Gurugram, Haryana